Light the fire, fluff your pillows, settle back, get comfy, sip your hot cocoa and join me for “The Vyvanse Chronicles, Part 1: Getting the flipping prescription filled”
Chapter 1.. In which there is no cause for alarm since I know it’s going to take some time to get the pre-authorization.
2-7-20 prescription from Dr to Walgreens.
2-10-20 Walgreens sends coverage request to CommonGround insurance.
2-12-20 CommonGround sends Dr authorization form to Walgreens.
2-13-20 Walgreens faxes form to Dr to complete.
2-14 I check prescription status on Walgreens website. It’s vague but the gist is ‘not yet just because’.
2-14-20 I call CommonGround to see what’s up with pre-authorization. They explain they need that form from the Dr.
2-14 I message my Dr. No response.
Chapter 2… In which I’m beginning to suspect that the 1st level of hell is about to start staring me in the face any moment. And, I’m right.
2-17 I call my Dr. No response.
2-18 I call Walgreens. Wait on hold for 29 minutes while the chirpy on hold lady comes on every 15 seconds – and I kid you not – to apologize for putting me on hold. Am disconnected.
2-19 my prescription status on Walgreens website disappears.
Chapter 3… Skipping the rest of the levels of hell and going straight to becoming Dante’s bitch.
2-20 I call Walgreens. Woman re-faxes form for Dr.
2-20 I call Dr office. They haven’t received either fax. Suggests it’s going to the wrong fax number. Gives me a new number.
2-20 I call Walgreens. Get a trainee on the line. I explain patiently and give him the new fax number. He asks if the Dr has called the prescription into Walgreens yet.
2-20 while on the phone with Walgreens, someone from Dr office calls me. Leaves msg that the prescription was called in on 2-7 and she has no idea why it hasn’t been filled yet.
2-20 I return call to Dr office. Leave voice mail message because I can’t get to the person who called 30 seconds ago. I apologize in the VM for sounding tetchy and at the end of my rope.
2-20 the prescription shows back up on the Walgreen’s website as in process. Est cost $412 for 30 days.
2-20 Dr office called to let me know they called Walgreens to tell them they are probably faxing the form to the wrong number and that they gave them the right number. I pretended to be grateful, amazed that they figured it out, and took proactive steps to rectify the situation. Because, why not.
2-20-2020 at 2:20 pm… and the rest is silence.
It’s Friday kiddies, so the stay tuned for the Keystone cops to blast onto the scene on Monday.
I’m Susan Scot Fry, the author of “A Year of Significance”. In 2020, I take on the greatest nemesis of my life: Binge Eating Disorder. With a side of aplomb sauce. Honest, occasionally humorous and sometimes I swear.
A Year of Significance 
Not going to share our Sagas Of The Meds because reading yours raises my blood pressure nearly as much as going through it myself did, just suffice to say mine came to a quick and brutal end when I screamed in Walgreen’s: WHY ARE YOU TRYING TO PREVENT A CRAZY LADY FROM GETTING HER ANTI-CRAZY MEDS? (Don’t do this. You’re likely to get arrested, I was not arrested, but it was only because my pharmacist was used to me having mental breakdowns in her department.)
LikeLiked by 2 people
Good advice. Good advice. Noted. And a To-Do: Create a warm, close and personal relationship with my pharmacist because I can feel this outburst coming. THANKS, JULI!!!! 😉
LikeLiked by 1 person